Terms of Service

Last updated: July 3, 2026

These Terms of Service ("Terms") govern access to and use of the Morph3D platform, a brand operated by FuturePrints Ltda, CNPJ 54.827.025/0001-92, headquartered at R. das Acácias, 275, Bairro dos Estados, Timbó/SC, CEP 89093-620 ("Morph3D", "we"). By creating an account, submitting files for a quote or contracting production, the Client declares to have read, understood and fully accepted these Terms, which constitute a binding contract between the parties.

1. Definitions

• Client: a legal entity (or, exceptionally, an individual) that uses the platform to obtain quotes for and/or contract the production of parts.
• Files: models and drawings submitted by the Client (CAD/STL/STEP and other formats), specifications, tolerances and related technical data.
• Order: a production contract formed under Clause 4.
• Maker / production partner: a manufacturing supplier subcontracted by Morph3D, under confidentiality, to produce all or part of an order.
• FDM: additive manufacturing by fused material deposition (3D printing by filament), the technology used in production.

2. B2B nature and consumer-law reservation

1. Morph3D is a business-to-business (B2B) service. The Client declares to be contracting as a professional/business entity, for input, transformation or use in its economic activity, and not as an end consumer — in which case, under the finalist theory adopted by case law, the Brazilian Consumer Protection Code (CDC) does not apply.

2. Reservation (edge case): should the Client exceptionally be an individual end consumer and the CDC be found to apply, the clauses of these Terms shall be interpreted and applied to the fullest extent compatible with the CDC, and no provision may be read as a waiver of a right that the law grants the consumer on a non-waivable basis. The remaining clauses remain fully valid (see Clause 18). This reservation exists to preserve the validity of the clauses, not to expand liability.

3. Registration and account use

The Client is responsible for the accuracy of the registration data, for safeguarding its credentials and for all use made of its account. Morph3D may suspend or terminate accounts with false data, misuse or violation of these Terms.

4. Quote, acceptance and formation of the contract

1. The quote (estimate) is an invitation to contract, not a binding offer, valid for 7 (seven) calendar days, unless otherwise indicated. Response target: the same business day — an operational target, not a contractual guarantee; outside business hours, at the start of the next business day.

2. The production contract is only formed upon the combination of (i) the Client's acceptance and (ii) confirmation of payment or the deposit (Clause 5). Before that, there is no obligation to produce.

3. Prices, lead times and feasibility may be revised if the File, volume, material or specifications change, or in the event of a manifest error in the quote (price, unit or quantity), in which case Morph3D may correct or cancel the quote before production begins.

5. Payment — "nothing enters production without payment or a deposit"

1. No part enters production before payment (in full) or the deposit is confirmed. This is a master, non-waivable rule of the service.

2. For orders above R$ 1,000.00, a 50% deposit is accepted to start production, with the balance due at dispatch; below that amount, full payment in advance.

3. Methods: Pix (in full, with a possible discount per the quote), card (installments per the offer) and boleto (production after clearing, within up to 3 business days).

4. Prices are net of applicable taxes; taxes (including CBS/IBS) are itemized on the NF-e (Brazilian tax invoice) as required by applicable law. The NF-e (model 55) is issued at dispatch.

5. Cancellation by the Client after production has started: the deposit (and, if applicable, additional amounts) covers material and machine hours already incurred and is not refundable in proportion to the work performed. Parts customized to the Client's design are not subject to return for buyer's remorse, as they are made to order and to specification.

6. Late payment authorizes the suspension of production and dispatch, without prejudice to monetary correction, interest of 1% per month and a 2% penalty.

6. Intellectual property of the Files and limited license

1. The Files and projects submitted remain the exclusive property of the Client. Morph3D does not acquire any ownership right over them.

2. The Client grants Morph3D a limited, temporary, non-exclusive, non-transferable (except to Makers, below) and revocable license, restricted to quoting and producing the parts of the Order — which includes slicing, printing, inspecting and post-processing the contracted parts. Revocation of the license does not affect an Order already paid for or in production, which proceeds to completion, and takes effect only for future Orders.

3. Sublicense to Makers: the license authorizes Morph3D to pass on to Makers strictly the Files necessary for performance, under a confidentiality undertaking equivalent to the NDA, with Morph3D remaining responsible to the Client for those partners' duty of confidentiality.

4. The license does not authorize republishing, commercializing, licensing to third parties or reusing the Files for a purpose unrelated to the Order, and ends upon completion of the Order, subject to the operational retention set out in the Privacy Policy (files deleted within up to 3 months after completion of the Order; approved/produced orders may be retained for up to 12 months; tax data for the legal period).

7. Representations, warranties and indemnification by the Client

1. The Client represents and warrants, for each Order, that:

• a) it owns the Files or holds valid authorization to reproduce them and have them produced;
• b) production of the parts does not violate any third-party right (intellectual property, patent, trademark, industrial design or trade secret);
• c) the parts do not constitute an unlawful item, counterfeit, weapon or weapon component, nor a dangerous or counterfeit product, or one whose possession/manufacture is prohibited;
• d) the technical specification (material, tolerance, geometry, application) was defined by it and is adequate for the intended purpose.

2. Indemnification: the Client undertakes to defend, indemnify and hold harmless Morph3D, its partners, agents and Makers from any claim, loss, penalty, expense or judgment (including attorney's fees) arising from a breach of the above representations or from use of the parts, bearing such amounts in full. This obligation is not subject to the limit in Clause 12 and survives the termination of these Terms and of the Order.

8. Refusal, suspension and subcontracting

1. Morph3D may, at its discretion and without this constituting a breach, refuse, suspend or cancel a quote or Order that appears unlawful, counterfeit, in violation of a third-party right, a safety risk, or that involves weapons, related parts or prohibited items — refunding, where applicable, amounts not yet converted into production.

2. Morph3D may subcontract Makers to produce all or part of an order, at its operational discretion, remaining responsible to the Client within the limits of these Terms.

3. Morph3D may retain or destroy the Files in accordance with the Privacy Policy and the NDA, and destruction after the retention periods does not give rise to liability.

9. Confidentiality

The Client's Files are treated with confidentiality and are not reused or republished. A formal NDA is available at no cost and, to the extent specific to confidentiality, prevails over these Terms.

10. Characteristics and limitations of the FDM process

The Client acknowledges that it is contracting FDM additive manufacturing, whose characteristics are inherent to the technology and do not constitute a defect:

1. Dimensional tolerance: typical precision of ±0.2 to ±0.5 mm on the largest dimension; tighter tolerances require different technology and must be specified and agreed in writing in the Order.

2. Anisotropy / mechanical strength: FDM parts are anisotropic — strength varies by axis and printing orientation, and is generally lower on the Z axis (between layers). Morph3D does not guarantee structural performance, load resistance, fatigue resistance, sealing or service life, except by testing and agreement expressly in writing.

3. Material behavior: shrinkage, warping, color/shade variation between batches, layer and support marks, and sensitivity to temperature, UV, humidity and chemical agents are inherent to the process and the material chosen by the Client.

4. Standard finish: "as printed" (part cleaned of supports, without sanding, painting, gluing or treatment), unless post-processing is separately contracted and described in the Order.

5. No fitness-for-purpose warranty: since the Client provides the specification, there is no guarantee that the part will serve a specific use or function, except by an express written commitment from Morph3D. Validation of fitness, homologation, testing and certification for the end use are the Client's responsibility.

11. Lead times, production and limited warranty

1. Lead times are estimates stated in the quote and are counted from confirmation of payment/deposit.

2. Limited manufacturing warranty: parts with a manufacturing defect attributable to Morph3D (printing failure, process cracking, or a dimension outside the specified and agreed tolerance) are reworked at no cost, upon return of the part and notice given within up to 7 (seven) calendar days of receipt for apparent defects (and, for hidden defects, within up to 30 days of discovery, within the legal period). Rework of the part is the sole and exclusive remedy under this warranty.

3. Warranty exclusions: there is no warranty for failures arising from the Client's own design (DfM), from the material required by the Client, from the choice of tolerance/orientation, from transport after dispatch, or from the use, assembly or application of the part.

4. Morph3D may, at its discretion, replace rework with a refund limited to the amount paid for the part, when rework is not feasible.

5. Transfer of risk: unless otherwise agreed in writing, risk in the goods transfers to the Client at dispatch (delivery to the carrier). Loss or damage in transit is borne by the Client and/or the carrier, without prejudice to Morph3D supporting an insurance/carrier claim where applicable.

12. Limitation of liability

1. To the maximum extent permitted by law, Morph3D's total liability for any Order is limited to the amount actually paid by the Client for that Order. The aggregate liability for all events in a 12-month period shall not exceed the total paid by the Client in that period.

2. Morph3D is not liable for indirect damages, lost profits, loss of production, data, contracts or opportunity, nor for damages arising from the application or end use of the part, even if advised of the possibility.

3. Morph3D is not liable for acts of third parties beyond its control (carriers, payment methods, providers) nor for an act of God or force majeure (Clause 14).

4. Validity reservation: the limits above do not apply in cases where the law prohibits them — in particular willful misconduct or gross negligence by Morph3D and damages to life or physical integrity — nor do they set aside non-waivable consumer rights in the exceptional case of Clause 2.2. In such cases, liability follows what the law provides, with the remaining limits staying valid.

13. Custody and risk of the Files

Morph3D adopts compatible security measures (see the Privacy Policy), but is not an archiving service. The Client must keep master copies of its Files. Except in cases of willful misconduct or gross negligence, Morph3D is not liable for loss, corruption or unavailability of Files after the retention periods or arising from events beyond its reasonable control.

14. Force majeure

Neither party is liable for failure or delay arising from an act of God or force majeure, including, without limitation: shortage or failure of filament and input supply, equipment failure or breakdown, power or internet outage, third-party failures, strikes, import restrictions, epidemics/pandemics, weather events, fire, acts of authority and cyberattacks. The affected party will promptly notify the other; should the event persist for more than 30 days, either party may cancel the affected Order, with a refund of amounts not yet converted into production.

15. Prohibited conduct

It is prohibited to use the platform for unlawful purposes, to submit third-party Files without authorization, to circumvent the quoting or payment process, or to attempt to compromise the security of the service. Non-compliance authorizes suspension of the account and cancellation of Orders, without prejudice to legal measures and the indemnification in Clause 7.

16. Data protection

The processing of personal data follows the Privacy Policy, an integral part of these Terms, in compliance with the LGPD (Law No. 13.709/2018).

17. Communications and electronic acceptance

Communications and acceptance may occur through electronic means (platform, email and WhatsApp), recognized by the parties as valid and effective for the purposes of these Terms and of the Order.

18. General provisions

1. Severability: if any clause is deemed invalid or unenforceable, it will be reduced to the maximum extent permitted by law or disregarded only as to the defective part, with the remaining clauses staying valid.

2. These Terms do not create a corporate, exclusivity or employment relationship.

3. The Client may not assign the Order without Morph3D's written consent; Morph3D may assign rights and obligations to a successor or affiliated company, with the Client's guarantees preserved.

4. Tolerance of any breach does not imply waiver nor novation.

5. Morph3D may amend these Terms; the "Last updated" date indicates the version in force, applicable to Orders placed after the amendment.

6. Survival: upon termination of the relationship or completion of the Order, the clauses that by their nature must remain in force survive — in particular those on intellectual property and license (Cl. 6), representations and indemnification (Cl. 7), confidentiality (Cl. 9), limitation of liability (Cl. 12), data protection (Cl. 16) and jurisdiction (Cl. 19).

19. Jurisdiction

The courts of the Comarca of Timbó/SC are elected to settle disputes arising from these Terms, with waiver of any other, however privileged — except, in the exceptional case of Clause 2.2, the venue that the law grants the consumer.

Morph3D is a brand of FuturePrints Ltda — CNPJ 54.827.025/0001-92 · R. das Acácias, 275, Timbó/SC · contato@morph3d.com.br · (47) 93618-2026